Titbit helps Theme Parks deliver an unforgettable customer experience through its unique integrated platform addressing all avenues of food ordering. Being an integrated platform it offers complete control over every customer touch point thus improving operational efficiency, in-time performance, increasing revenue and enhancing overall customer satisfaction.
It includes food ordering kiosks, card readers, payment gateway integrations, kitchen display systems and centralized reporting & Business Intelligence tools for analytics. The Titbit platform is completely flexible, scalable and reliable.
Self Service Kiosks & Line Busting App to eliminate long checkout lines and serve more customers
Visitors at theme parks don’t like waiting in long queues to place their orders. Eliminate long queues at the sales counter and process more orders. Customers can directly walk up to one of the self-serve Kiosks, create their order and process payment securely directly from the Kiosk. On the other hand with the Line Busting solution the staff can walk up to customers that are waiting in a queue and accept the order directly on a mobile device and process payments.
No more waiting for the server to take your order
With the Table Top Kiosk solution, your customers won’t have to wait for the server to take their orders. They can view scrumptious food images, order directly from the table and safely pay at the kiosk’s integrated card reader without the card leaving their hand or sight. Children can play games while they wait for their food to arrive.
Wayfinding & Ticketing
Ensuring visitors are never lost for information, direction or tickets
With the Wayfinding & Ticketing solution, visitors have the convenience of getting all their information and tickets from a single source. The 3D map of the entire property makes searching for directions easy and convenient. It provides visitors with directions, suggests fastest route to selected destinations, lets them plan their daily itinerary, provides information about attractions/shows and more. The kiosks are equipped with card readers that enable visitors to instantly purchase tickets to their favorite attractions/shows.
The Kiosks automatically suggest additional activities, shows, events, etc. through the Ticketing & Plan You Day feature thus creating multiple opportunities to up-sell in a persuasive but non-intrusive way.
Product used for Wayfinding & Ticketing include Wayfinding & Ticketing Kiosk
Empower your customers to order directly from their smartphones/mobile devices
Your customers can directly order from their own mobile device. All they need to do is scan a QR code and that brings up your restaurant menus directly on their device or simply download your mobile app. Titbit offers custom apps to clients or can integrate with clients existing apps. Customers can order food and beverages and process payment directly from their own device. They can even pre-order their meals and pick them up from the outlet.
Products used for Mobile Ordering include Mobile Food Ordering App
Easily scale your operations to hundreds of terminals.
Centralized Configuration & Reporting
Manage menu updates and settings from one app. View consolidated reports on your PC, Laptop or Mobile.
POS Integration or Standalone
We support over 20+ POS systems including Micros, Aldelo, Dinerware etc. No POS, no problem! You can use Titbit in standalone mode.
Various Payment Options
Pay using Credit Card and Gift Cards. Encrypted and secure payments using PCI-DSS compliant card reader.
Enhanced user experience
Delight your customers with beautiful menu presentation. Customers can create their own order or request assistance.
Serve more customers by processing orders with fewest clicks. Blazing fast native iOS & Android apps.
Automatically up-sell at every opportunity to increase revenue.
50+ languages supported. Customers can view the menu in their own language.
In-House or Cloud based
Have the solution deployed In-House in
your own LAN/WAN Or have it hosted on
our own Cloud servers.
All Major Platforms Supported
Customers can order from iOS, Android, Windows Phone or Blackberry. They don’t need to download and install an app
Customers can order easily with just a few clicks