Titbit helps Airports deliver an unforgettable customer experience through its unique integrated platform addressing all avenues of food ordering. Being an integrated platform it offers complete control over every customer touch point thus improving operational efficiency, in-time performance, increasing revenue and enhancing overall customer satisfaction.
It includes food ordering kiosks, card readers, payment gateway integrations, kitchen display systems and centralized reporting & Business Intelligence tools for analytics. The Titbit platform is completely flexible, scalable and reliable.
Self Service Kiosks & Line Busting App to eliminate long checkout lines and serve more customers
Fliers are pressed for time and don’t like waiting in long queues to place their orders. Eliminate long queues at the sales counter and process more orders. Fliers can directly walk up to one of the self-serve Kiosks, create their order and process payment securely directly from the Kiosk. Fliers can also scan-bag-pay for their purchases through the kiosk. On the other hand with the Line Busting solution the staff can walk up to fliers that are waiting in a queue and accept the order directly on a mobile device and process payments.
No more waiting for the server to take your order
With the Table Top Kiosk solution, fliers won’t have to wait for the server to take their orders. They can view scrumptious food images, order directly from the table and safely pay at the kiosk’s integrated card reader without the card leaving their hand or sight. Children can play games while they wait for their food to arrive.
Empower your customers to order directly from their smartphones/mobile devices
Fliers can directly order from their own mobile device. All they need to do is scan a QR code and that brings up your restaurant menus directly on their device. Customers can order food and beverages and process payment directly from their own device. They can even pre-order their meals and pick it up or have it delivered to them at their terminal.
Products used for Mobile Ordering include Mobile Food Ordering App
Ensuring fliers are never lost for information or direction
With the Wayfinding solution, fliers have the convenience of getting all their information from a single source. The 3D map of the entire property makes searching for directions easy and convenient. It provides directions; suggests fastest route to selected destinations; provides information about amenities, restaurants and more.
Product used for Wayfinding & Ticketing include Wayfinding Kiosk
Easily scale your operations to hundreds of terminals.
Centralized Configuration & Reporting
Manage menu updates and settings from one app. View consolidated reports on your PC, Laptop or Mobile.
POS Integration or Standalone
We support over 20+ POS systems including Micros, Aldelo, Dinerware etc. No POS, no problem! You can use Titbit in standalone mode.
Various Payment Options
Pay using Credit Card and Gift Cards. Encrypted and secure payments using PCI-DSS compliant card reader.
Enhanced user experience
Delight your customers with beautiful menu presentation. Customers can create their own order or request assistance.
Serve more customers by processing orders with fewest clicks. Blazing fast native iOS & Android apps.
Automatically up-sell at every opportunity to increase revenue.
50+ languages supported. Customers can view the menu in their own language.
In-House or Cloud based
Have the solution deployed In-House in
your own LAN/WAN Or have it hosted on
our own Cloud servers.
All Major Platforms Supported
Customers can order from iOS, Android, Windows Phone or Blackberry. They don’t need to download and install an app
Customers can order easily with just a few clicks